Public Liability Claims

Public liability claims enable people injured in public places to seek compensation when an accident could have been prevented.

public liability claims

No Win, No Fee Public Liability Claims

Slips, Trips & More

Clear Guidance From Start to Finish

Public liability claims relate to injuries caused by unsafe conditions in places accessible to the public. This can include shops, supermarkets, car parks, streets, restaurants, leisure venues and other public spaces.

Those responsible for managing public spaces have a legal duty to take reasonable steps to keep people safe. When this duty is breached and someone is injured, a public liability compensation claim may be possible.

Public liability claims can involve private businesses, local authorities, landlords or property management companies depending on who was responsible for the area where the accident occurred.

What Is a Public Liability Compensation Claim?

A public liability compensation claim is a civil claim brought when an injury occurs due to negligence in a public place.

Claims may arise from situations such as:

  • Slips trips and falls
  • Wet or uneven flooring
  • Poor lighting or signage
  • Unsafe pavements or potholes
  • Falling objects
  • Inadequate maintenance or repairs

To succeed a claim must show that a duty of care existed that this duty was breached and that the breach caused the injury.

Who May Be Responsible in Public Liability Claims?

Responsibility depends on who controlled or maintained the location where the accident occurred. This may include business owners, local councils, landlords, event organisers or managing agents.

Establishing responsibility often involves reviewing maintenance records, inspection schedules and witness evidence to determine whether reasonable safety measures were in place.

Why People Consider a Public Liability Claim

Injuries in public places can lead to time off work, medical treatment and lasting discomfort. Some injuries have long-term consequences that affect daily life.

Compensation may help to:

  • Cover medical expenses and rehabilitation
  • Replace lost earnings
  • Address long-term pain or mobility issues
  • Reduce financial pressure during recovery
  • Bridge statement before CTA or form

If what you’ve read feels relevant you can take the next step by completing our request callback form so a solicitor can review the circumstances.

Legal Guidance and Support

Public liability claims often rely on evidence such as photographs, accident reports and medical records. An initial case review can help clarify whether a claim may be possible before you decide how to proceed. Fill in our Request a callback form to get a callback from one of our specialist solicitors.


Get a no-obligation callback from a Public Liability Claims Specialist

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How much compensation could you receive for a Public Liability claim?

£50,000 - £250,000+*
Severe Moderate Mild
Severe claims may involve fractures, head injuries or long-term mobility problems requiring ongoing treatment or support. Compensation reflects lasting impact future care and loss of earnings.

*Figures are estimates based on official UK sources including the Judicial College Guidelines (JCG), Ogden Tables and related government frameworks such as CICA and NHS Resolution. Actual compensation amounts vary depending on your recovery, financial losses and long-term impact.

Every public liability claim is different.

Accidents in public places often raise questions about responsibility evidence and time limits. The following FAQs address common concerns.

You may be able to claim if your injury was caused by unsafe conditions and the party responsible failed to take reasonable steps to keep the area safe.

Evidence may include photographs witness details accident reports medical records and proof of expenses or lost income.

Straightforward claims may settle within several months. More complex cases can take longer particularly where responsibility is disputed.

Many public liability claims are resolved without a court hearing. Court proceedings are usually only required if liability cannot be agreed.

Yes, generally your claim will be No Win No Fee. We will discuss your fees and confirm the No Win No Fee status of your claim before proceeding with your claim.

At Claim Pathway we help families and individuals with their Public Liability claims.

Claim Pathway is the trading name of Esquire Solicitors Ltd, a SRA regulated law firm specialising in negligence claims.

Useful Links

If you have been injured in a public place it can help to access reliable information about safety standards, injury treatment and your rights.

Not Sure if You Can Make a Public Liability Claim?

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Take the first step towards a Public Liability claim. There’s no obligation and no commitment from you, just a short form to get started.

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